The Cheesecake Factory Receives Top Honors | As Published at Forbes.com
The Cheesecake Factory Incorporated (NASDAQ:CAKE) was honored last evening by Restaurants & Institutions as the Platinum award winner in the casual dining category.
More than 3,100 consumers were asked to rate nearly 120 chain restaurants in the magazine's annual Consumers' Choice in Chains survey across eight customer satisfaction attributes: food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience. Now in its 28th year, the Restaurants & Institutions award is a highly coveted honor and is recognized as a measure of success and guest satisfaction by restaurant chains across the country.
"We are delighted to once again receive the Platinum award in the Consumers' Choice in Chains survey," said David Overton, Chairman and CEO. "We strive to provide our guests with an exceptional experience and receiving the top overall score in casual dining in a survey voted on by consumers tells us that our brand strategy is as relevant today as it was when our first restaurant opened 30 years ago. We have 33,000 staff members across the country dedicated to a spirit of excellence and quality, and this award comes as a result of their commitment to our Company and our guests." ![]()
As Published Online










