Articles
Welcome to Talent Plus' News Room. In addition to current events, here you can keep abreast of the latest news about Talent Plus as well as articles and publications from the nation’s top thought leaders in talent management and talent-focused organizations.
With skyrocketing gas prices and airfares, it's a tough time to be a traveler. But some hotel chains - including The Ritz-Carlton Hotel Company, a Talent Plus client for the past 17 years - are managing to keep guests happy during these challenging times. In fact, for the second consecutive year, The Ritz-Carlton ranked highest in overall guest satisfaction within the luxury segment in the J.D. Power and Associates 2008 North America Hotel Guest Satisfaction Index Study. 

Human capital can appreciate, depreciate or become a liability. An organisation's commitment to talent recruitment, selection, development and investment reduces the risk to its talent pool, minimises the challenges of transition and enables succession planning, notes Doug Rath, chairman of Talent Plus. 

The Commonwealth Fund Commission on a High Performance Health System has named Talent Plus client Denver Health a "learning laboratory." Denver Health is a comprehensive and integrated health care system which serves approximately 25 percent of all Denver residents and is the largest health care safety-net provider in Colorado.


Just like a select sports team, companies need to lead with their best. Take this game approach into the business world and the rules of engagement are the same. In an article in the November and December 2005 issue of MultiFamily Housing Pro, Talent Plus' president and co-founder discusses the The Science of Talent. 

Gracing swank hotels and resorts from Bahrain to Boston, the Ritz-Carlton brand is synonymous with quality. As it expands, HR chief Sue Stephenson makes sure that Ritz-Carlton employees have the training and support they need to maintain the highest standard of hospitality. That's where Talent Plus fits in. 

One of the most effective ways for assisted-living companies to distinguish themselves in our increasingly competitive environment is to focus on quality. Staffing is a crucial element of achieving optimal customer service. This presents new challenges to hiring managers. While many organizations have traditionally relied on developing service-training initiatives, they have not placed sufficient emphasis on hiring and retaining individuals who have a natural passion for quality service and resident satisfaction. 











