A webinar presented by Jodi Wacker, selection, learning and development manager and Dan Krick, vice president of people resources, both of Lincoln Industries. Lincoln Industries, a manufacturing and metal finishing company, employs 500 people in Lincoln, Neb. They invest heavily in the selection and development as well as the wellness of their people and this approach is paying dividends: They have been on the Great Places To Work Institute’s list of the Top 25 Best Medium-sized Companies to Work for in America for the past five years.

View Webinar.

 

Michael Gaul, vice president, Proforma Screening, addresses the pitfalls of treating background screening as a commodity rather than a corporate strategy.  Enterprise risk management and the role human capital managers play in driving workforce quality while reducing risk are addressed in this March 30, 2010, webinar.

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Gerard van Grinsven, president and CEO of Henry Ford West Bloomfield Hospital (HFWBH) recently spoke to Talent Plus associates and clients on the eve of the Hospital’s one-year anniversary. Henry Ford West Bloomfield Hospital’s vision? A passion for service; a commitment to creating an environment of excellence; and successful relationships with the community, patients and employees. The outcome? Turnover at just 4% among employees (after selecting 1,200 from 25,000 applicants) and 99% satisfaction scores when compared to hospitals nationally, hospitals of only their size and hospitals in Michigan (Press Ganey). Henry Ford West Bloomfield Hospital has become a benchmark for health care moving forward in America with visitors from around the world visiting each day.

Watch his presentation below or visit the HFWBH site to learn more.

This webinar features Kim Coleman, administrative director of talent acquisition at Bon Secours Virginia Health System, telling her story of the journey she and her team embarked on to transform their selection process and become one of the Best Workplaces in the World. Learn the strategy behind their transformation and how this multi-award-winning health care system took innovative steps to benchmark themselves in employee engagement, turnover and more – invigorating a workforce and becoming a change-agent in health care today.

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Jon Gordon, author of “The Energy Bus,” “The No Complaining Rule” and “Training Camp,” provides a message he’s shared recently with audiences ranging from the University of Texas football team to Northwestern Mutual: “To build a winning a team and a successful organization, you must create a culture of greatness.”

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Shelli Bardsley, Executive Vice President; and Ralph Murdock, Vice President of Human Resources and Training; both with Idaho Central Credit Union (ICCU), Pocatello, Idaho, take listeners through their journey of "Driving Growth Through Excellent Service." In looking across their competitive financial landscape five years ago, the leadership team at ICCU knew if they wanted to meet their growth goals it would have to be in differentiating themselves through excellent service.  Their focus on selection and fit has driven turnover to half of their credit union industry's average (from 36% to 18%) and how they have increased the number of accounts and deposits, while not appreciably increasing staff.  

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A webinar presented by Ryan Magnon. Magnon is a leader in quality management and process improvement across multiple industries. As a nationally acclaimed speaker, he serves as vice president, quality for The West Paces Hotel Group, overseeing global customer satisfaction, service quality metrics, process improvement, change management and leadership training for all brands. Magnon speaks on the topic of improving employee engagement to drive higher levels of customer loyalty. 

View Webinar.

Ryan Magnon, vice president of quality at The West Paces Hotel Group, shares his company's goal: to be the leader in the service business.

West Paces believes that when organizations create a culture based on purpose, values and principles and where quality management practices thrive, and combine that with an intense focus on empowerment, employee engagement increases significantly. When employees are more engaged in their work and have the tools to do it well, they deliver better service and create loyal customers.

Hear how West Paces is putting customer-focused behavior into practice from a real-life “learning lab” where new initiatives can be tested prior to implementation, to educating hotel staff and teaching employees they are doing more than fulfilling a function — they are serving a greater purpose.

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Susan Graham, director of learning and organizational development for King's Daughters Medical Center, describes her organization's journey to a spot on Fortune magazine's list of the 100 Best Companies to Work For.

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Doug Rath focuses on the history behind The Science of Talent®.

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A webinar presented by Al Carlson, Sr. Manager of Leadership and Organization with Pella. Carlson has worked closely with Talent Plus for five years. He discusses Pella’s journey and best practices when selecting managers. Headquartered in Pella, Iowa, Pella provides careers to 8,600 team members. Their culture reflects a deep commitment to developing new technologies, increasing productivity and practicing environmental stewardship.

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This webinar features Gerard van Grinsven, CEO of Henry Ford West Bloomfield Hospital and cofounder of Fast Company magazine/bestselling author William C. Taylor. They look at how health care leaders and others are producing sustainable results by shifting their thinking beyond the ordinary and in the case of Henry Ford West Bloomfield- selecting for natural talent not simply technical expertise.

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Heidi Guest of The Guest Experience describes her experience with the Priceless People Program sponsored by Talent Plus' Young Leaders Academy.

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A webinar presented by Kyle Bruss, senior consultant with Talent Plus. Bruss leads Talent Plus’ Talent Acquisition and has worked with Mercedes-Benz USA dealerships where he was part of the team that recruited, selected and on boarded great sales people to create Talent-Based Dealerships®. Coming off of a recessionary time, companies are finding that selecting top sales talent is the ticket to their increased productivity and growth in their workforce.  By having individuals with more feet on the street and a higher propensity to sell – the opportunities are less limited.  Having the right talent in the right place with the right investment by their managers, allows sales people the ability to soar.  

View Webinar.

 

British psychologist Jim Meehan spent a great deal of time studying with Dr. William E. Hall, one of Talent Plus' co-founders. Indeed, Dr. Hall passed on insights into his own life's work to Meehan, which has enriched Meehan's understanding and experience of relationships and how to use them to help people optimize their growth potential.

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In this webinar focuses on how UCLA Health System revolutionized their approach to the patient experience, resulting in unyielding excellence and outcomes that are the envy of organizations across the nation. Listen to bestselling author Joseph Michelli as he unveils with UCLA leaders Mark Speare and Robin Ludewig, along with Talent Plus president and cofounder Kimberly Rath, the "prescription" that led to their remarkable transformation.

In his newest book, Michelli provides and inside look at an organization that has become the envy of its industry – and explains how you can dominate your own industry by using the same approach. This webinar provides attendees the opportunity to ask these industry leaders questions and provide more details around UCLA’s five principled approach to excellence.

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Listen to Doug Rath, chairman at Talent Plus, Dr. Scott Whiteford, chair of research at Talent Plus and Dr. Susan Hirt, director of leadership consultants speak about what Talent Plus has learned from studying health care workers. Health care organizations must have a focus on talent at all levels, from the CEO to nurses to administrative assistants to physicians. A team of talented nurses working with a team of talented aides to support a team of talented physicians creates a patient-centric health care experience like no other. We've discovered excellent patient care requires a team of talented individuals focused on innovation and creativity, who can look to what could be rather than what might not, and foster meaningful interpersonal relationships that improve quality of care and speed of recovery.

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A webinar presented by Talent Plus mentor chairman, Doug Rath and Talent Plus chair of research Dr. Scott Whiteford. Doug Rath began the development of structured interview technology in 1966 with Dr. William E. Hall, co-founder of Talent Plus. In addition to his role as chairman, Rath has led the team of analysts, consultants, researchers, recruiters and seminar leaders for Talent Plus clients. As chair of Talent Plus’ research team, Dr. Scott Whiteford is a leading authority on The Science of Talent ®. He is involved in assessing adverse impact and validation procedures for the company’s structured person-to-person interviews and online assessments, as well as constructing new interviews and assessments to help client partners select highly talented individuals.

View Webinar.

Talent Plus associate, Larry Sternberg was the keynote speaker at the International Business Brokers Association on Friday, June 18.  He presented, "Why Sales Training Doesn't Work," to business professionals from around the country. If sales training worked, everybody would sell as much as Zig Ziglar!  Sternberg's explained how each person creates his or her success in their own way, using their own unique configuration of strengths and talents.  He provided the tools needed for participants to find their own unique formula which will allow them to better use their time and create improved results.

To download audio recordings of the IBBA workshops, click here and use the registration code "spring2010." 
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Talent Plus Senior Consultant Mark Juron spends time with Mercedes-Benz, USA dealers Eric Hessinger, partner and manager, Bobby Rahal Motorcar Co., Mercedes-Benz of Wexford,(Pittsburgh area); Gregory Jackson, president, chairman and CEO of Prestige and Jackson Automotive Management, Mercedes-Benz of St. Claire Shores, (Detroit area); and Michael Rosengarden, President, Autohaus Automotive, Autohaus on Edens Mercedes-Benz,(Chicago area). These three longtime auto dealers have witnessed the power of focusing on talent - from the selection of everyone from porter to general manager. They have created Talent-Based Dealerships with a "show me" attitude, and now are showing others just what that talent focus has meant - measurable results - more productive individuals providing service and sales - all in a culture delivering phenomenal customer experiences. Listen by clicking here.
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Talent Plus Chairman, Doug Rath, talks "Talent Management and Succession Planning" with Channel News Asia in their Sector Spotlight segment.

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CNBC's Christine Tan gets expert advice from Doug Rath, chairman of Talent Plus, on his tried-and-tested employee selection formula that touts to cut down staff turnover and increase employee loyalty.
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Author of “The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary” and “The New Gold Standard,” Dr. Joseph Michelli is passionate about helping people and companies push the boundaries of the extraordinary. In one of his weekly podcasts, he cites Talent Plus as the industry standard in talent selection.

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Talent Plus senior consultant Larry Sternberg discusses how empowerment can make your lean business become more nimble by enabling your remaining staff to make decisions and act rapidly. Selection is the foundation, but empowerment can be the accelerator.

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Terms such as downsizing and rightsizing are so tied to addressing current economic conditions, and not the future desired state of the company, that a new term is necessary to describe Talent Plus’ process of aligning a work force to meet both present and future needs: FutureSizing^SM.
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Lifelong coach and veteran development consultant Taylor McMaster gives insight into the coaching strategies, recognition and relationship-building techniques that exponentially grow employee loyalty and productivity.

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Faced with market research that indicated a need to restructure the sales and marketing function within The Palm Beach Post, Vice President for Revenue Development Chuck Gerardi partnered with The Center for Sales Strategy and Talent Plus to find the right talent to fill four new departments.

In this short video, Gerardi explains how Talent Plus’ Profit Center Manager Interview resulted in “surprise hires,” individuals with great talent who were previously “pigeonholed” into roles that did not optimize their natural abilities.

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Talent Plus leadership consultant and senior analyst Malcolm Heard and Talent Plus Chair of Research Matt Spackman, Ph.D., give an overview of Talent Plus' Relational Leadership Model. Based on our scientific studies of highly talented leaders, this model identifies the dynamic relationships within which leaders lead in order to better understand what makes great leaders great.

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“Reward and Recognition” with Nora Bruey, executive director, career development at Clinique Services, part of The Estée Lauder Companies, and Mark Epp, senior consultant, Talent Plus.

How can an organization recognize and align the behaviors of their employees to the vision and mission of the company? This webinar explores the impact on Clinique’s associates in using Talent Plus’ Feedback Card. This webinar:
   + Distinguished between basic benefits of one’s position – money, benefits and working 
      conditions – and what truly inspires engagement.
   + Explored how an organization can recognize and align the behaviors of their 
      employees to the vision and mission of the company.
   + Demonstrated how Clinique aligned the themes from the interviews they use from 
      Talent Plus and their established Service Values.
   + Showed how Clinique provides this feedback to their teams at counters across the 
      country.  
   + Revealed how this powerful tool has made a measurable difference – qualitatively 
      and quantitatively -- with associates and customers, resulting in an increase in sales.
 
The key to effective recognition and reward is acknowledging behaviors that link to the vision of the company and allows employees to repeat actions that lead to increased engagement – for employees and their customers. 

Listen and watch here.
 

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Chair of Research Matt Spackman, Ph.D., introduces Talent Online®, a brand-new suite of online interviews that meet the same unparalleled standards of validity found in all Talent Plus interviews. The first interview in the groundbreaking Talent Online series, the Customer Service Interview, can efficiently select people with the talent to provide outstanding customer service.

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Larry Sternberg, Talent Plus chair of consulting, education and recruitment appeared on Ric Franzi and Doug Gfeller's Critical Mass for Business, part of OCTalk Radio, Thursday, February 18, 2010, (released February 25, 2010). When organizations seek to create breakthroughs, they turn to Sternberg, one of the most innovative thinkers in human resources today. Gfeller talked with Sternberg about the changes he has witnessed when businesses focus on strengths through The Science of Talent®. To listen
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Chester Elton, co-author of "The Carrot Principle," a business management book, talks about how to motivate employees.
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British Psychologist and Talent Plus senior consultant Jim Meehan presents Part II in his 2010 series - this time deepening the discussion on the power of human relationships probing the power of human recognition in its various forms. Most times people consider human recognition as something provided after an outcome. Meehan instead talks about the importance of recognition inherent in human relationships given before the assignment of a task, during its execution and after its completion. Learning more about the power of human relationships can make an impact on those around you - whether at work or at home. To listen, click here.

Talent Plus leadership consultants Malcolm Heard and Sarah Wirth give an overview of Talent Plus’ Leadership Development Program. Based on our scientific studies of highly talented leaders, this three-step program is designed to enhance the quality of leadership in your organization through a focus on talent.

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Members of Talent Plus' brand-new Talent Recruitment team reveal how they can help you find the best talent to fill open roles in your organization. This new arm of business uses The Science of Talent® to assess potential and fit in a way other search firms cannot.

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Kimberly Rath, managing director and president of Talent Plus was a guest on the "Pursuit of Success" radio show on September 1, 2010. The show aired on 1240 AM KFOR in Lincoln, NE. The "Pursuit of Success" program showcases regional entrepreneurs, business and community leaders, sharing key ideas of success designed to help others make an impact in their business and community.  

To Listen.

During this April 6, 2010, Lunch and Learn, Sam Mandolfo, LinkedIn Corporate, revealed the latest virtual collaboration and opportunities LinkedIn has opened to professionals worldwide. LinkedIn is an interconnected network of experienced professionals from around the world, representing 150 industries and 200 countries.

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Kimberly Rath, president and managing director of Talent Plus, was featured on the radio show “Leadership Development News” as a special guest  speaking to The Science of Talent®: Applying Strength-Based Development.

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