Many businesses experience extreme seasonality. Resorts, sports venues and retail businesses immediately come to mind. Every year they must staff up for the busy season and lay off for the off season. I have worked in several seasonal businesses, both as an employee and as a leader. The purpose of this post is to explore the question, in managing seasonal employees, what adjustments should managers make?

Read more ...

What’s the one thing you can do in a relationship with another person to immediately shift the balance of power?

Ask a question.

Not just any question. There are ways of asking that are more like telling. The question I just asked is actually one of those. Why? Because I already knew the answer. The question wasn’t really a question. It was more of a device for telling.

Read more ...

In the words of legendary college basketball coach, John Wooden, “Not every coach can win with talent, but no coach can win without it.”

When we use the word, “talent” we mean the inherent potential for excellence. “Aptitude” and “giftedness” are good synonyms. Too often, recruiters and hiring managers establish unnecessary requirements for candidates, such as “3 to 5 years of experience” or “must have a bachelor’s degree.” Unnecessary requirements create barriers and shrink the size of your candidate pool. They cause you to overlook great candidates.

Read more ...

Moral authority is not discussed very frequently, but lately we’ve heard a lot of talk about it, particularly in relation to President Trump. Does he have it? Is he losing it? Does it even matter? This post, however, is not about Donald Trump. It is about why people want their leaders to have moral authority, and by extension, why you should strive to earn it.

Read more ...

Consider the responses of three people laying bricks. When asked, “What are you doing?”

The first person replies, “I’m laying bricks.”

The second person says, “I’m part of a team building a large, intricate brick wall that requires great skill.”

To that same question, the third person replies, “I’m just one of many people working together here to build a cathedral where people will get married, christen their babies and lay their loved ones to rest.”

Read more ...

SCROLL TO TOP