Today the University of Nebraska-Lincoln announced publicly the firing of its football coach, which is very big news in Nebraska. I started thinking about communication protocols. That’s the topic of this post.
Undoubtedly, certain people were told about the firing decision even before the coach. Once the coach was told, he might well have discussed his preferences about how the news would be announced going forward. In what order should different individuals/groups find out? Who should tell them? How should they be told? The answers to these questions communicate how significant one is to the organization and/or to the central figures of the event.