CREATE THE DEFINITIVE GUEST EXPERIENCE

 

A NEW STANDARD OF SERVICE

PREDICTING SUCCESS

“Talent Plus has been most successful in predicting if someone is the ideal candidate for a position. We’ve increased revenue by millions of dollars and boosted efficiencies.
We’re making guests for life.”

Ed Eynon, VP Human Resources, KSL Resorts

CULTURE OF EXCELLENCE

“Talent Plus was a perfect fit for us at Carnival Cruise Lines as we worked to continuously improve our culture of service, safety and reliability in the cruise industry. I am back in hospitality and I know that Talent Plus is the right organization to help us launch two incredible brands and set new standards for the business.”

Kevin Richeson, VPHR, Imprint Hospitality

SELECTING THE RIGHT TALENT

“I was amazed that every single interview analysis was exactly the person I had come to know over many years and Talent Plus captured that in an hour’s time!.”

Ms. Franka Holtmann, General Manager, The Dorchester Collection

We work with:

  • Hotels
  • Hotel Management Companies
  • Owners and General Managers
  • Country Clubs
  • Restaurants
  • Senior Living
  • Spas
  • Cruise Lines

Our Science in Action

Delivering an extraordinary guest experience is the ticket to loyal guests and incredible reviews. What if you could reach into your applicant pool and hire those who deliver great experiences? Talent Plus’ suite of hospitality assessment tools can do just that.

This hotel experienced an upward trend in guest satisfaction and employee engagement scores since beginning their Talent Plus ® partnership.

Top-performing colleagues in heart of house positions turned over at a substantially lower rate than their colleagues.

Select top performing employees

Start developing your team today

Do you have fewer than 500 employees?

Check out our small business solutions